Ordering Products:
You can order online, at your convenience…7 days a week, 24 hours a day on our secure shopping cart.

You can also order by phone by calling toll free 877-449 9590. If for some reason you do not reach a live person, please leave a message and we will return your call in a timely manner.

Return & Exchange Policies:

Merchandise may be exchanged in the form of a credit from our website at current value of merchandise within 30 days of purchase.

For assistance, contact our call center at 877-449 9590. A store credit will be issued upon receipt of your return into our center.

Mail returns to:
Kitchen Karousel Returns
18846 Front Street, Poulsbo, WA 98370

Shipping Policies:
Alaska, Hawaii and U.S. Territories
Most orders to these destinations ship via Priority Mail. Please call customer service for details.

We ship most orders via UPS, FEDEX or USPS to arrive in 3-7 business days. Shipping charges are for each address. International orders, we add a flat 35% charge, which covers shipping and handling.

For additional $15 per address, we can ship most orders received by 12 noon EST via UPS/FEDEX to arrive in 2-3 business day. There are additional charges for orders with multiple boxes, large or bulky items, and shipments to Hawaii and Alaska. Rush delivery is not available via International, APO/FPO addresses, P.O. boxes, U.S. Territories. Overnight delivery is available to most locations in the continental United States

Oops! Sometimes we make mistakes...
There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items.

Prices subject to change without notice.

Kitchen Karousel is not responsible for return postage of lost or misdelivered items.

Original shipping charges will not be refunded.

Kitchen Karousel cannot accept any returns for purchases made at any retail location or from any third party. Retail locations and third parties cannot accept returns for purchases made through our website.